Reduced from 10s to 3s
Keeping NAHQ’s digital experience frictionless and future-proof
The National Association for Healthcare Quality (NAHQ) is a leading organization focused on advancing healthcare quality and providing resources to healthcare professionals. Exemplifi partnered with NAHQ for a comprehensive website overhaul, improving performance, security, accessibility, and ongoing maintenance.
Project overview
NAHQ partnered with Exemplifi for a complete website redesign, development, and ongoing maintenance.
Ensures NAHQ’s digital platform remains secure, accessible, and high-performing.
Focused on serving healthcare quality professionals with an optimized user experience.
Challenges
NAHQ needed a trusted partner for ongoing maintenance and optimization after the website’s deployment.
The complex website structure included membership portals, event management tools, and extensive resource libraries.
Regular updates, security monitoring, and performance enhancements were required to ensure a seamless user experience.
Key improvements
Website speed reduced from 10s to 3s on both desktop and mobile through updates and optimizations.
Reduced plugins from 60 to 15, optimized the database from 65MB to 0.2MB, and decreased file size from 800MB to 150MB.
Ensured full ADA compliance and responsive design for seamless accessibility on all devices.
Strengthened security with advanced protection against malware and threats, supported by ongoing maintenance.
Assess
Regular evaluations of the website’s performance, security, and content are conducted to identify any issues such as outdated plugins, slow loading times, or security vulnerabilities. User feedback and analytics are monitored to understand the user experience and any areas needing improvement.
Optimize
Based on the assessments, optimization efforts focus on improving website performance. This includes tasks like optimizing high-resolution images, updating plugins, and refining the content management system. Ensuring compatibility with the latest versions of WordPress, Drupal, or other core systems is key, along with making necessary adjustments for SEO and accessibility standards
Maintain
Ongoing maintenance involves updating security patches, core systems, plugins, and themes to ensure the website remains secure and functional. Regular checks for uptime and performance are performed to maintain optimal site speed and reliability. The website is also scaled to accommodate new features, content, or functionality, ensuring it remains user-friendly and efficient over time.
Project impact
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How we maintain NAHQ’s website
Proactive measures include continuous performance monitoring, regular security checks, and advanced protocols to protect against malware and cyber threats."
Regular WordPress core, plugin, and theme updates, alongside performance reports and SEO checks to ensure a fast, efficient, and secure user experience.
Ongoing ADA compliance checks and cross-device/browser testing for WCAG compliance, ensuring consistent performance and usability.
Seamless content updates with smooth synchronization between staging and production environments, ensuring timely migration of new pages and features.
Prompt bug fixes, feature enhancements, and ongoing support, ensuring flawless user experience and uptime monitoring for NAHQ members and stakeholders.
