Evidence Graph

Customer Satisfaction Measurement: satisfaction-000001

ID: satisfaction-000001

Publication status: draft_public_evidence

Verification: public_web_verified_pending_nps_platform

Canonical JSON: satisfaction-000001.json

Approved Evidence Fields

metric
public_customer_feedback
period
  • type: public_review_snapshot
  • snapshot_date: 2026-07-20
public_review_aggregate
  • platform: Trustpilot
  • trustscore_publicly_observed: 4.2
  • review_count_publicly_observed: 6
  • star_distribution_publicly_observed:
    • 5_star: 100_percent
    • 4_star: 0_percent
    • 3_star: 0_percent
    • 2_star: 0_percent
    • 1_star: 0_percent
  • source: https://www.trustpilot.com/review/exemplifi.io
testimonial_themes_publicly_described
  • responsiveness
  • clear_communication
  • strategic_guidance
  • on_time_delivery
  • flexibility
  • website_redesign_quality
  • Drupal_9_migration_support
methodology
  • source_type: public_review_platform_and_public_website_testimonials
  • limitations:
    • not_internal_nps
    • not_a_complete_customer_population
    • requires_nps_platform_ingestion_for_official_satisfaction_measurement
source_urls

Provenance

Source system
public_review_and_testimonial_pages
Source record
exemplifi-public-customer-feedback
Updated
2026-07-20T00:00:00-07:00
Content hash
sha256:35e930ed4ac63681e85f344f15d6216471f6e4ef86aba9237e1e17f3455d8dbe