Evidence Graph

Customer Satisfaction Measurement: satisfaction-ct-transit-nps

ID: satisfaction-ct-transit-nps

Publication status: draft_public_evidence

Verification: workbook_verified_pending_nps_platform

Canonical JSON: ct-transit-nps.json

Approved Evidence Fields

metric
net_promoter_score
scope
customer_account
customer_id
customer-ct-transit
customer_name
CT Transit
customer_url
https://www.exemplifi.io/evidence/customers/ct-transit.json
customer_html_url
https://www.exemplifi.io/evidence/customers/ct-transit.html
related_projects
period
  • type: response_history
  • first_response_date: 2026-06-06
  • latest_response_date: 2026-06-06
latest_score
9
latest_bucket
promoter
latest_response_date
2026-06-06
response_count
2
average_score
8.0
score_distribution
  • promoter: 1
  • passive: 1
  • detractor: 0
score_history
    • date: 2026-06-06
    • score: 9
    • bucket: promoter
    • date: 2026-06-06
    • score: 7
    • bucket: passive
methodology
  • bucket_rules:
    • promoter: score_9_to_10
    • passive: score_7_to_8
    • detractor: score_0_to_6
  • respondent_identity_removed: true
  • omitted_fields:
    • respondent_name
    • respondent_email
source_tabs
  • NPS
  • Customers

Provenance

Source system
workbook_export
Source record
projects-xlsx-nps-ct-transit
Updated
2026-07-20T00:00:00-07:00
Content hash
sha256:1276a6cfc5bbf87d731b536f3ccc6ce80cc29f2eb745b0a29c2103d08084f74f