Evidence Graph

Customer Satisfaction Measurement: satisfaction-victor-valley-transit-nps

ID: satisfaction-victor-valley-transit-nps

Publication status: draft_public_evidence

Verification: workbook_verified_pending_nps_platform

Canonical JSON: victor-valley-transit-nps.json

Approved Evidence Fields

metric
net_promoter_score
scope
customer_account
customer_id
customer-victor-valley-transit
customer_name
Victor Valley Transit
customer_url
https://www.exemplifi.io/evidence/customers/victor-valley-transit.json
customer_html_url
https://www.exemplifi.io/evidence/customers/victor-valley-transit.html
related_projects
period
  • type: response_history
  • first_response_date: 2026-03-14
  • latest_response_date: 2026-07-17
latest_score
10
latest_bucket
promoter
latest_response_date
2026-07-17
response_count
3
average_score
8.33
score_distribution
  • promoter: 1
  • passive: 2
  • detractor: 0
score_history
    • date: 2026-07-17
    • score: 10
    • bucket: promoter
    • date: 2026-07-10
    • score: 7
    • bucket: passive
    • date: 2026-03-14
    • score: 8
    • bucket: passive
methodology
  • bucket_rules:
    • promoter: score_9_to_10
    • passive: score_7_to_8
    • detractor: score_0_to_6
  • respondent_identity_removed: true
  • omitted_fields:
    • respondent_name
    • respondent_email
source_tabs
  • NPS
  • Customers

Provenance

Source system
workbook_export
Source record
projects-xlsx-nps-victor-valley-transit
Updated
2026-07-20T00:00:00-07:00
Content hash
sha256:986af4c0d47b611963e917f0c3cfceb49c91ec4b7dfbcfc2a7dcb9e0076084b1