Customer Satisfaction Measurement: satisfaction-sacramento-regional-transit-district-nps
ID: satisfaction-sacramento-regional-transit-district-nps
Publication status: draft_public_evidence
Verification: workbook_verified_pending_nps_platform
Canonical JSON: sacramento-regional-transit-district-nps.json
Approved Evidence Fields
- metric
- net_promoter_score
- scope
- customer_account
- customer_id
- customer-sacramento-regional-transit-district
- customer_name
- Sacramento Regional Transit District
- customer_url
- https://www.exemplifi.io/evidence/customers/sacramento-regional-transit-district.json
- customer_html_url
- https://www.exemplifi.io/evidence/customers/sacramento-regional-transit-district.html
- related_projects
- count: 1
- records:
- id: project-000001
- url: https://www.exemplifi.io/evidence/projects/sacrt.json
- html_url: https://www.exemplifi.io/evidence/projects/sacrt.html
- project_name: Sacramento Regional Transit Digital Modernization
- status: public_case_study
- verification_status: public_web_verified_pending_source_system
- period
- type: response_history
- first_response_date: 2026-06-05
- latest_response_date: 2026-07-08
- latest_score
- 10
- latest_bucket
- promoter
- latest_response_date
- 2026-07-08
- response_count
- 2
- average_score
- 8.5
- score_distribution
- promoter: 1
- passive: 1
- detractor: 0
- score_history
- date: 2026-07-08
- score: 10
- bucket: promoter
- date: 2026-06-05
- score: 7
- bucket: passive
- methodology
- bucket_rules:
- promoter: score_9_to_10
- passive: score_7_to_8
- detractor: score_0_to_6
- respondent_identity_removed: true
- omitted_fields:
- respondent_name
- respondent_email
- bucket_rules:
- source_tabs
- NPS
- Customers
Provenance
- Source system
- workbook_export
- Source record
- projects-xlsx-nps-sacramento-regional-transit-district
- Updated
- 2026-07-20T00:00:00-07:00
- Content hash
sha256:53cabeef3586efb27b77fa0b873c7632aaefec55c8ff59a10352e51e9fd5a18e