Customer Satisfaction Measurement: satisfaction-jacksonville-transportation-authority-nps
ID: satisfaction-jacksonville-transportation-authority-nps
Publication status: draft_public_evidence
Verification: workbook_verified_pending_nps_platform
Canonical JSON: jacksonville-transportation-authority-nps.json
Approved Evidence Fields
- metric
- net_promoter_score
- scope
- customer_account
- customer_id
- customer-jacksonville-transportation-authority
- customer_name
- Jacksonville Transportation Authority
- customer_url
- https://www.exemplifi.io/evidence/customers/jacksonville-transportation-authority.json
- customer_html_url
- https://www.exemplifi.io/evidence/customers/jacksonville-transportation-authority.html
- related_projects
- count: 0
- records:
- period
- type: response_history
- first_response_date: 2026-02-05
- latest_response_date: 2026-06-25
- latest_score
- 9
- latest_bucket
- promoter
- latest_response_date
- 2026-06-25
- response_count
- 2
- average_score
- 9.5
- score_distribution
- promoter: 2
- passive: 0
- detractor: 0
- score_history
- date: 2026-06-25
- score: 9
- bucket: promoter
- date: 2026-02-05
- score: 10
- bucket: promoter
- methodology
- bucket_rules:
- promoter: score_9_to_10
- passive: score_7_to_8
- detractor: score_0_to_6
- respondent_identity_removed: true
- omitted_fields:
- respondent_name
- respondent_email
- bucket_rules:
- source_tabs
- NPS
- Customers
Provenance
- Source system
- workbook_export
- Source record
- projects-xlsx-nps-jacksonville-transportation-authority
- Updated
- 2026-07-20T00:00:00-07:00
- Content hash
sha256:9aaaf65717f3fc9f2ce57d5264c4ff08067aaa614ead488b62728a9c3f16b911