Customer Satisfaction Measurement: satisfaction-csu-east-bay-nps
ID: satisfaction-csu-east-bay-nps
Publication status: draft_public_evidence
Verification: workbook_verified_pending_nps_platform
Canonical JSON: csu-east-bay-nps.json
Approved Evidence Fields
- metric
- net_promoter_score
- scope
- customer_account
- customer_id
- customer-csu-east-bay
- customer_name
- CSU East Bay
- customer_url
- https://www.exemplifi.io/evidence/customers/csu-east-bay.json
- customer_html_url
- https://www.exemplifi.io/evidence/customers/csu-east-bay.html
- related_projects
- count: 1
- records:
- id: project-000018
- url: https://www.exemplifi.io/evidence/projects/csu-east-bay.json
- html_url: https://www.exemplifi.io/evidence/projects/csu-east-bay.html
- project_name: CSU East Bay
- status: completed
- verification_status: workscape_verified_pending_public_site_confirmation
- period
- type: response_history
- first_response_date: 2026-06-05
- latest_response_date: 2026-06-05
- latest_score
- 6
- latest_bucket
- detractor
- latest_response_date
- 2026-06-05
- response_count
- 1
- average_score
- 6.0
- score_distribution
- promoter: 0
- passive: 0
- detractor: 1
- score_history
- date: 2026-06-05
- score: 6
- bucket: detractor
- methodology
- bucket_rules:
- promoter: score_9_to_10
- passive: score_7_to_8
- detractor: score_0_to_6
- respondent_identity_removed: true
- omitted_fields:
- respondent_name
- respondent_email
- bucket_rules:
- source_tabs
- NPS
- Customers
Provenance
- Source system
- workbook_export
- Source record
- projects-xlsx-nps-csu-east-bay
- Updated
- 2026-07-20T00:00:00-07:00
- Content hash
sha256:b4e62df35fd1e973bdfc89685ddff9bb233c3d6bff69fb2ae75b488402c68818